Information We Collect

When you visit our website, submit a form, request information, book a consultation, or contact us, we may collect information that you voluntarily provide, including:

Your name
Email address
Phone number
Address or other contact information you provide
Information submitted through forms, appointments, consultations, or inquiries
Your communication preferences and SMS consent choices
Information about how you interact with our website

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or that you voluntarily provide to us.

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How We Use Your Information

We may use the information we collect to:

Respond to your questions, requests, and inquiries
Schedule, confirm, and manage appointments or consultations
Provide information about products and services you request
Send updates, reminders, follow-ups, and other business communications
Send promotional or marketing communications when you have provided the appropriate consent
Send SMS text messages when you have affirmatively consented to receive them
Improve our website, services, communications, and customer experience
Maintain security, prevent misuse, and protect our website and business
Maintain records of consent and communications when necessary for compliance and business operations
Comply with applicable laws and legal obligations

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SMS & TEXT MESSAGING

SMS/Text Messaging

If you choose to receive SMS text messages from NATLANDUS, you provide affirmative consent through an available website form or other approved opt-in process. SMS consent is voluntary and is not required as a condition of purchasing any product or service.

By providing SMS consent, you agree that NATLANDUS may send recurring text messages related to customer inquiries, appointment information, follow-ups, product or service updates, special offers, wellness-related business information, and other communications consistent with the consent you provided.

Providing a telephone number by itself does not constitute consent to receive SMS marketing messages. Where SMS consent is requested, the consent checkbox or other enrollment method is optional and must be affirmatively selected or completed by you.

Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you choose to opt in again.
For help, reply HELP or contact NATLANDUS at [email protected] or +1 (774) 260-8616 .

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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COOKIES & TRACKING

Cookies & Tracking Technologies

Our website may use cookies, pixels, tags, web beacons, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, measure performance, improve the user experience, maintain security, and evaluate the effectiveness of our marketing.

Cookies are small files that may be stored on your device when you visit a website. Some cookies are necessary for website functionality, while others help us understand how visitors use our website.

Essential cookies may be used to support website functionality, security, and basic features.
Analytics technologies may help us understand website traffic, page views, interactions, and general usage patterns.
Advertising or marketing technologies may help us measure campaigns and understand whether our communications are reaching interested visitors.
Third-party services used on our website may use cookies, pixels, or similar technologies according to their own privacy policies.

You can control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality or performance of portions of the website.

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How We Share Your Information

We do not sell or rent your personal information. We may use service providers that help us operate our website, customer relationship management systems, email and SMS communications, scheduling systems, analytics, advertising, hosting, security, and other business functions.

These service providers may process information on our behalf as necessary to provide their services. Text messaging opt-in data and consent are handled separately as described in the SMS/Text Messaging section above and are not shared with third parties for unrelated marketing or promotional purposes.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, protect our rights or property, prevent fraud or misuse, or protect the safety of our users and business.

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Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security of information.

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Your Rights & Choices

Depending on applicable law, you may contact us to:

Request information about personal information we maintain about you
Request correction of inaccurate information
Request deletion of information where applicable
Change certain communication preferences
Opt out of marketing communications
Opt out of SMS messages by replying STOP

To make a privacy-related request, contact us using the information provided below.

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Children's Privacy

Our website, products, services, and SMS communications are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18 through our website or SMS messaging program.

If you believe that a child under 18 has provided personal information to us, please contact us so that we can take appropriate steps.

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Third-Party Websites & Services

Our website may contain links to websites, platforms, or services operated by other organizations. We are not responsible for the privacy practices, security, or content of those third-party services. We encourage you to review their privacy policies before providing personal information.

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Information Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and communication records, document consent, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

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Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging program, please contact NATLANDUS:

NATLANDUS (Nathalie Landu Wellness) [email protected] +1 (774) 260-8616 163 Lakeshore Dr Apt 16,
Lexington, KY 40502

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices. Any material changes will be posted on this page with an updated revision date.